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How long does the shipping take?

After you have placed your order, our warehouse prepares it for the delivery. Once your order is ready for delivery, you get a shipping confirmation email.

We do express shipping by GLS courier, delivery is expected in 1-4 working days.

What are the shipping costs?

The shipping cost is €5.00. If you order for more than 100 € shipping will be free.

How much do I have to make a return?

You have the right to withdraw from the contract and return the ordered products within the period of 14 (fourteen) working days from the receipt of the products. The deadline is calculated starting from the day you received the products.

Which payment methods can I use?

You can pay for your order with one of the following payment methods:

  • Credit card (Visa, Mastercard, American Express, Maestro)
  • Prepaid cards
  • PayPal
  • Amazon Pay
  • Apple Pay
  • GooglePay
  • ShopPay

Where are Maraiso products made?

Our complete skincare line is produced entirely in Italy through sustainable production chain with reduced environmental impact.

Are Maraiso products free from animal tests?

Since 2013, selling and importing cosmetic products that have been tested on animals, is illegal. For our personal and corporate values, we do not test our products on animals.

Are Maraiso products suitable for all skins?

We try to create quality products that being natural are suitable for most skin types. If you are interested in a specific product you can view inside its page the section "Who is it suitable for".

How can I receive communications from Maraiso?

You can sign up for the MARAISO Organic Skin Spa newsletter by filling out the form at the bottom of the page. By signing up you will receive coupons, news and health and beauty tips.

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